Privacy policy

PRIVACY POLICY

Last updated: September 18, 2026

At g1gyjq-fv.myshopify.com (operated by The Trustee for Yu Super, Entity ID #61392757777), protecting your personal privacy is a fundamental standard of our business operations. This Privacy Policy outlines how we collect, utilize, share, and protect your personal data when you visit, browse, or place an order for ruler sets, pencil cases, copy paper, or other office and school stationery products through our store.

1. Information We Collect

When you interact with our website, we gather specific information about your device, your interactions with the site, and information necessary to fulfill your stationery purchases.

A. Personal Information You Actively Provide

To successfully process and deliver your orders, we collect personal details including:

  • Contact Data: Full name, phone number, and email address ([email protected]).

  • Shipping & Billing Details: Physical street address, city, state/province, postal code, and country (e.g., 200 Hummingbird Boulevard, Tarneit VIC 3029).

  • Payment Credentials: Credit/debit card details, PayPal account information, or third-party processor tokens (payment data is processed securely through encrypted merchant channels and is never stored on our server infrastructure).

  • Communication Logs: Any records of customer service inquiries, product reviews, or correspondence submitted to us.

B. Automatically Collected Technical Data

As you navigate our online shop, automated scripts collect diagnostic web technical data, including:

  • IP address, browser type and version, language settings, and operating system.

  • Referring web page, date and time stamps, page interaction behavior, clickpaths, and items placed in your shopping cart.

  • Cookies, web beacons, pixels, and tracking technologies to optimize store speed and store user preferences.

2. How We Use Your Personal Data

We utilize your personal information strictly for legitimate commercial activities, including:

  • Order Fulfillment: Processing your order transactions, preparing shipments of paper products or office tools, generating shipping labels, and providing automated order tracking notifications.

  • Customer Care: Answering inquiry emails, troubleshooting order delivery issues, and facilitating return/refund requests.

  • Service Optimization: Analyzing web traffic trends and site usage patterns to refine store navigation, expand high-demand inventory, and enhance page loading speeds.

  • Marketing Communications: Delivering promotional newsletters, seasonal office supply discounts, or restock notifications—only if you have explicitly opted in. You may unsubscribe at any time via the link at the bottom of our marketing emails.

  • Security & Fraud Prevention: Detecting malicious activity, fraudulent order attempts, or unauthorized access to protect our store operations.

3. Sharing Your Information with Trusted Third Parties

We do not sell, rent, or trade your personal information to third-party marketers. We only share necessary data with trusted service providers who assist in operating our e-commerce operations under strict confidentiality obligations:

  • Shopify: Our online store engine and secure hosting provider. You can read more about how Shopify manages your data in Shopify’s Privacy Policy.

  • Logistics & Courier Partners: Shipping carriers (e.g., local postal services, DHL, FedEx) responsible for delivering orders to your doorstep.

  • Payment Gateways: Encrypted merchant financial institutions (Stripe, PayPal, Visa, Mastercard) that handle transaction authentication.

  • Legal Obligations: If compelled by law, court orders, subpoenas, or government regulatory bodies, we may disclose relevant personal details to comply with statutory responsibilities.

4. Cookies & Web Tracking

Cookies are small text data files placed on your computer or smartphone when you load our site. We utilize functional cookies (to maintain cart functionality and user logins), analytical cookies (to record traffic volume), and performance cookies. You have full control to disable or block cookies directly via your browser settings, though doing so may limit full functionality of certain shopping features.

5. Data Security & Storage Standard

We implement robust, industry-standard technical measures—including Secure Sockets Layer (SSL) 256-bit encryption and restricted data access protocols—to defend your personal data against unauthorized access, loss, alteration, or disclosure. While no digital transmission channel over the Internet can be guaranteed 100% security, we adhere strictly to commercial data defense standards.

6. Your Legal Privacy Rights

Depending on your geographical region, you hold specific legal rights concerning your personal data, including:

  • Right of Access: You can request copies of the personal details we retain about you.

  • Right to Rectification: You can request that we amend or complete inaccurate or incomplete address details.

  • Right to Erasure: You may request that we delete your personal data from our active databases, subject to legal record-keeping obligations (e.g., tax records).

  • Right to Opt-Out: You may object to direct marketing or request removal from email distribution lists at any time.

To exercise any of these rights, please submit a request to [email protected].

7. Updates to This Privacy Policy

We reserve the right to modify this Privacy Policy periodically to reflect regulatory updates, technological improvements, or store operational changes. The updated version will be published on this page with an adjusted revision date.

8. Contact Information

If you have questions, feedback, or formal complaints regarding our privacy compliance practices, please contact our Privacy Team:

  • Business Entity: The Trustee for Yu Super (Entity ID #61392757777)

  • Address: 200 Hummingbird Boulevard, Tarneit VIC 3029, Australia

  • Email: [email protected]